Conflict Management

Week 1: Understanding Conflict and Assessment

Module 1: Introduction to Conflict Management

Overview of conflict types and their impact

Recognizing early signs of conflict

Conflict resolution approaches

Module 2: Assessing Conflict

Identifying the nature of conflict

Recognizing reactions to conflict

Active listening for interests

Module 3: Conflict Styles and Strategies

Understanding different conflict management styles

Choosing appropriate strategies based on the situation

Week 2: Practical Application and Negotiation 

Module 4: Conflict Resolution Techniques

Practical skills for addressing conflicts

Brainstorming solutions

Module 5: Preparing for Negotiations

Finding alternatives

Making offers to reach mutually beneficial solutions

Module 6: Applied Learning Project

Real-world scenarios to apply conflict management skills

Hands-on practice and feedback